Karl Edwards presents Working Matters

Question of the Week

How do you quantify what employee turnover costs your team in lost time, lost knowledge and retraining?

Comments

2 responses to “Question of the Week”

  1. David DeLong Avatar

    When addressing this problem, it is essential to separate the costs of lost time, hiring, and retraining from the costs of actually losing a departing employees capabilities. The latter costs are often far worse.
    For help in quantifying the real costs of turnover, you will find resources at my website http://www.LostKnowledge.com. I have been studying the costs of lost knowledge and building the business case for a decade now. The issues are addressed at length in my book: “Lost Knowledge: Confronting the Threat of an Aging Workforce.”

  2. Karl Edwards Avatar

    David,

    Thanks for chiming in and letting us know what you’re up to! I’m excited about your research and look forward to checking it out.

    I promise not to hit any of my clients over the head with your book, though I must admit I’m tempted.

    Stay in touch!

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