Karl Edwards presents Working Matters

Category: Audio Downloads

  • Listen In -> Bad Resolution Recovery #2: “Don’t Bother” Cynics

    “New Year’s Resolutions are bunk!” (Usually screamed in even more colorful language.)

    At the other end of the spectrum, there are those of us who have given up on New Year’s resolutions. “Why set myself up for failure?” we ask ourselves.

    In this week’s podcast interview, we discuss the strengths and weaknesses of the attitudes of this group of cynics.

    The risk, of course, of not scheduling a regular season of self-reflection and change is that in our busy lives we may not get to it at all. That’s a big downside! We may have thrown the proverbial baby out with the bath water.

    Join us in the discussion. I think you’ll be surprised at what we can learn from the “Don’t Bother” cynics!

    Listen in.

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  • Noble Ambition or Self-Sabotage?

    We are currently discussing how New Year’s resolutions go wrong. It’s February and we’ve already failed, given up or forgotten the noble aspiration we chose just last month.

    In this week’s podcast chat, Claudia and I discuss one type of resolution-maker, those who shoot for sweeping change. On the one hand, I want to tip my hat to those with high aspirations and aggressive ambitions. What a great problem to have, if you can even call it that.

    The problem emerges when we observe (if we can take an honest look at ourselves) that we keep falling short of our ambitious goals. Do we make adjustments that will serve us better, or do we keep doing the same things (in the name of determination, of course)?

    Today I want to wonder aloud whether the practice of setting out-of-reach New Year’s resolutions may not be a subtle form of self-sabotage.

    Are we possibly shooting beyond our reach, so we can at least feel good about the scale of our ambition without actually risking failure at a more modest level? After all, if we fail to reach the moon, at least we were shooting for something impressive. If we fail to make a small adjustment, then we are without excuse and it hurts more.

    But by limiting ourselves to out-of-reach goals, we inadvertently sabotage our own chances to effect meaningful change over time. We create a reach-and-fail cycle instead of a step-and-achieve cycle.

    Believing that a big reach is better than a small step, we set ourselves up for failure rather than achievement. I say let’s set ourselves up for achievement and look for the steps toward change we can take today.

    Listen to the entire conversation here. Or listen to the most recent podcast by clicking on the player in the right column.

    What do you think? Am I being too harsh?

  • Listen In -> Bad Resolution Recovery #1: Sweeping Changers

    Probably the main reason New Year’s resolutions go awry is that we take on too much at once. We shoot for sweeping change.

    Noble as these aspirations are, they often result in discouraging us. Anything less than full implementation gets experienced as failure. Resolutions become not fun real fast as we swing between inspirational goal and deflating reality.

    In this week’s podcast interview, Claudia and I discuss alternatives to this all-or-nothing approach to change. Consider incremental adjustments that take you one practical and achievable step at a time toward your admirable aspiration.

    Join the discussion. Listen in now.

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  • Instead of “Resolution” try “Adjustment”

    When it comes to New Year’s resolutions, we tend to think in all-or-nothing categories. Success or failure. Treasured annual tradition or wasted exercise in self-flagellation.

    What Claudia and I are trying to do in our current podcast series, is help us find ways to keep the benefits of the tradition but lose the baggage associated with its impracticalities.

    It is a good practice to periodically pause and take a look at oneself. Think through what’s working well and where adjustments would be appropriate. The new year provides a convenient calendar point around which to schedule such a review.

    Instead of throwing the proverbial baby out with the bath water, join us in this process of customizing the resolution making and keeping process to fit your working style.

    Click the audio player in the right column to listen now. Or subscribe to the audio feed to receive each recording as soon as it is posted.

  • Listen In -> Recovering From Bad New Year’s Resolutions

    Now that January is about over, is the same true for your New Year’s resolutions? All those bold decisions, ambitious plans, and good intentions from 4 weeks ago… If they’re scattered around your feet as just so much discarded failure or discouragement, then this is the podcast series for you!

    Claudia Rempel is back in the studio with her flair for getting to the core of issues. Instead of getting caught in a pattern of make-a-resolution -> break-a-resolution each year, we discuss ways to redeem this tradition and turn it into a useful change tool.

    In this series we will look at four types of resolution makers:

    1. The Sweeping Changers
    2. The Don’t Bother Cynics
    3. The Half-Hearted Intenders
    4. The Rigid Disciplinarians

    Each approach has a downside that sabotages our desire for change. But each approach has an upside that we don’t want to lose track of either. Join the discussion as we have some fun getting inside why change is so hard for us.

    Listen in.

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  • Out-of-Contact Doesn’t Have To Mean Out-of-Touch

    If your working rhythm thrives on extended periods of concentration and focus, you need to turn off the phone, close your email browser, quit all your messaging programs and close the door. No question about it. No question, that is, from your perspective.

    Continuing our discussion of this week’s podcast interview with software developer Jorge Rosas, from the perspective of others (clients, team members, supervisors) a complete communication cut-off can be quite disconcerting, if not problem-causing.

    What we want is for others to feel that we are accessible without having instant accessibility be the only form contact can take.

    All communication technologies include a means to notify others of how and when you will respond to their contact. I have found that as long as others hear:

    1. That their message is important to you, and
    2. A time frame for when you will get back to them, they will be satisfied.

    Now your communication “absence” serves both your working needs and others’ contact needs.

    Please don’t sacrifice your own effectiveness in order to stay in touch with others. Those are not mutually exclusive outcomes.

    How do you get things done while remaining accessible 24/7?

  • Listen In -> Swamped by the Communication Tidal Wave?

    How available should you be when communication access is 24/7?

    Who orders your day, when messages, calls, and emails continually interrupt?

    This week’s podcast interview with software developer Jorge Rosas is a great conversation about avoiding overwhelm without having to avoid people.

    Listen in.

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  • Decision-Making Drives Report-Making

    The leader’s subject is neither data nor databases. The subject is decision-making.

    Continuing our discussion of this week’s podcast, what information will help you make the best decision in the most timely manner? Forget “perfect” decisions or being “right.” We don’t need ALL the information viewed from EVERY perspective in order to take action. Nor can we look to the data to make our decisions for us.

    Beware of information gluttony… it leads to decision paralysis.

    As a rule of thumb, then, no report should be either designed or generated for which the specific decision that you are trying to make cannot be identified. Think about it. Imagine what else you could be working on once unchained from database hell.

    Knowing what decision(s) you are trying to make will transform your relationships with your technical and administrative staffs as well. Instead of telling them what data or report you want to see, describe to them what decision you are trying to make. You will benefit from their expertise, and they will become more invested in their jobs.

    How do you avoid information overload?

    Have you listened to this week’s podcast interview with software developer Jorge Rosas yet? Click on the player in the right column. Or to hear the entire series so far, click here.

  • Listen In -> Tech Changes #4: Leaders in Database Hell

    When does information become the leader’s enemy?

    When the sifting and sorting of data overwhelms the timely decisions that need to result.

    In this week’s podcast interview with software developer, Jorge Rosas, we look at database hell. Have you ever wondered how so many leaders get trapped in the quicksand of endless information and reports grasping for the perfect decision?

    Sound decision-making need not be such a perilous and overwhelming process.

    Listen in.

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  • To Upgrade or Not To Upgrade? Is That Really the Question?

    It’s tempting to reduce software or hardware upgrade decisions to simple purchase choices. Can we afford the sticker price?

    Talking with software developer Jorge Rosas in this week’s podcast, there are two problems with this strategy. 1.) There are also indirect costs, such as helping users get up-to-speed and adjusting business processes impacted by the upgrade. These are more difficult to calculate, but need to be considered. 2.) There are also indirect benefits, such as staying connected with support services to help solve problems and mitigate disasters.

    More helpful might be to ask whether the upgrade will result in an “arithmetic benefit” or an “exponential benefit.” Arithmetic benefits include such things as: speed increases, feature enhancements, and quality improvements. Exponential benefits involve changes that permit you to eliminate entire business processes, reorganize for slimmer staffing, stop using paper or making certain telephone calls altogether.

    As a rule of thumb, I wait for something to provide an exponential benefit before investing in extensive change.

    How do you evaluate upgrade decisions?