Listen In -> The Hard Facts of Working with People #2: People Need to Contribute and Make a Difference
So we hire beings to function as utilities, which by their nature are anything but utilities. That is, we hire human beings.
Take this fact into account as you shape their job descriptions, responsibilities, communication patterns, and performance evaluations, and you will discover the most amazing source of energy, ideas, production and effectiveness imaginable.
Ignore this fact and you will spend a fortune on high turnover, stagnant careers, negative attitudes, and a bare bones work ethic.
You can crack the whip all you like. Yell and scream. Threaten and punish. Nothing will elicit anything more than the absolute minimum in effort.
It’s your choice. Face this hard fact of working with people or not.