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When It’s Difficult to Say “Thank You”

Rodney Walker asserts that volunteers are the non-profit’s most valuable resource in this week’s podcast interview.

But volunteers don’t always do a good job. They do not always come with the skills we need. Some arrive with too much time on their hands and set up a home away from home in our office. Awkward, to say the least! Bless their hearts for helping on the one hand, while we curse under our breath for the complications, on the other.

pdf iconYou might consider developing a simple job description for each task or role for which you plan to recruit volunteer help. (Click here for free pdf template download.)

Such a tool would help you and your team define more clearly what you actually needed help with. More importantly, prospective volunteers would see up front how much time was being asked, the duration of the commitment, the tasks involved and the skills required.

This job description could serve as a talking tool or discussion guide when interviewing interested recruits. You would be able to highlight how the person’s heart fits with the organization’s mission, without sacrificing the substance or quality of the job that needs to get done.

How do you keep volunteers both motivated and on track?

(Catch up on the entire series here.) 



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