Problems by definition are messy, complex affairs not lending themselves to simple solutions.
Time has gone by. Unhealthy patterns have developed. Perceptions have hardened. Inefficient practices have become policy. Power struggles have morphed into a hierarchical bureaucracy.
The process of problem solving… that is, the unraveling, the sorting out, the rethinking, the insightful critiques, the fresh alternatives, and the bold decisions needed can neither be delayed nor rushed.
One thing, though, is simple. Where to start. While there is no telling where the process will end up, we know right away where to begin. (more…)