Karl Edwards presents Working Matters

Tag: Enterprising Teams²

  • Why Would I Trust You With My Future?

    We are asserting that your firm’s success might be deeply connected to the success of your individual team members. (Be sure to catch up on the entire series Influencing Others.)

    Imagine how much more committed to the company’s goals employees would be if they believed you were committed to helping them achieve their career goals. They’d go all-out for you.

    Let’s say you rewrote your job description to include a responsibility to help your key players reach their professional goals whether or not those goals involved staying in your employ. What a great leader you’d be, right?! You wouldn’t know what to do with all the loyalty and energy and dedication that would result.

    BUT

    And this is a big but.

    It’s not really safe to tell you
    my professional aspirations, is it?

    If you knew I was working my way toward a transfer to another department, a credential for another field, a transition to another part of the country, or a promotion that would complicate your own plans, would you really choose to use that knowledge for my benefit? Or would your commitment to yourself and the firm take over and ultimately use the information against me?

    Even if you could resist the temptation, is there any reason for me to trust you? After all, you have the power in the relationship. The risk of revealing my career aspirations is entirely mine.

    Think about it.

    What could you do to build trust and create a safe environment for everyone to celebrate and support each others’ career trajectories regardless whether they involve each other?

    Wouldn’t three to five years of over-the-top engagement be better than ten to fifteen years of squeezing out the-bare-minimum?

  • Listen In -> Influencing Others #4: Organizing for Trust and Results

    We close out our podcast series on Influencing Others with a conversation about organizing in such a way that builds trust and results.

    If you were to write out your company goals in one column and the professional goals of your team members in another, how much overlap or dove-tailing would you find?

    Could there be significant clues about the direction where your company might find the most success in the directions your key players are most passionate about?

    Listen in.

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  • Listen In -> Influencing Others #3: Clarity and Commitment to the Team

    Does it matter who’s in the chair?

    In this week’s podcast, we discuss the hard fact that working with people requires knowing who those people are. Who they are and what they bring to the table. Their personalities, their strengths, their skills, their working styles and their professional passions to name a few.

    Most leaders use organizational charts and job descriptions as a basis for hiring. What if the job descriptions and organizational charts flowed from the make-up of the people chosen to be on the team?

    Think about it, and then listen in.

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  • 3 Keys to Securing Employee Buy-In

    If we’re going to hold people accountable to achieving the mission of the organization, they not only have to know what it is, they need to buy in. Unless their hearts are invested as much (if not more) than their heads and hands, we are squandering our most valuable resource.

    Employee buy-in cannot be commanded, coerced or manipulated. What options then does the leader have for winning the hearts of the team for the mission of the organization? In this weeks podcast, we discuss three keys to securing employee buy-in:

    1. Begin well by hiring well. Remember you’re hiring a person not a job description. These initial interviews are your chance to discuss the mission of the organization and gauge understanding, interest and passion. Don’t make the mistake of only looking for skill competence when hiring.
    2. Provide on-going perspective by continually articulating how an employee’s individual part fits into the organization’s whole. People can get absorbed in the details of their particular role and lose sight of its significance to the organization’s mission.
    3. Verbalize appreciation. Instead of a general word of thanks, try being more specific. “Thank you for (what was done in specific and concrete detail) because it (it made this beneficial and measurable difference).” What how people come alive and go the extra mile when they feel their contribution has been recognized and appreciated.

    You cannot purchase employee buy-in. You have to win it. Earn it. Nurture and sustain it.

    How do you go about winning the hearts of your team to your organization’s mission?

  • Listen In -> Influencing Others #2: Clarity and Buy-in to the Mission

    The key to effective accountability is not threats or sanctions, but a clear vision of the future.

    Who you are, why you exist, where you are going and how you intend to get there as an organization.

    Of course, having a clear organizational mission is helpful only to the extent you have buy-in from the rest of the team. We need our teams to pour their hearts and souls into the effort, not merely rent us their hands and feet.

    In this week’s podcast conversation, Claudia and I discuss the power and importance of these two crucial aspects of your organization’s mission: clarity and buy-in.

    Listen in.

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  • Freedom Is The Key To Engaging Responsibility

    ResponsibilityResponsibility is a reflection of freedom, not control.

    Any obliging of oneself is responsible to the extent that it is an act of freedom. If coerced, forced or manipulated, the responsibility shifts to the controlling party.

    Leaders mistakenly believe that they can delegate responsibility without granting the freedom to choose. “Do this and do it in this way.”

    Some even wonder why their assignment is not greeted with more enthusiasm and appreciation. Bewildered by the ingratitude and (more…)

  • Question of the Week

    How well can each person on your team articulate how her or his work contributes to achieving the company goals?

    The Question of the Week is offered to increase awareness of one’s personal leadership practices and encourage experimentation with creative alternatives.
  • Question of the Week

    Are you aware of how quickly your employees can intuit whether or not you really believe in the company values you publish?

    The Question of the Week is offered to increase awareness of one’s personal leadership practices and encourage experimentation with creative alternatives.
  • Question of the Week

    What is involved in helping your team adjust to the loss or addition of key members?

  • Question of the Week

    What unanticipated new ideas are being birthed as your team goes about their work?