Karl Edwards presents Working Matters

Category: Working Matters

  • Loving Monday: Life is Change

    loving_mondayLife is change.

    For those who find change unsettling, unnerving or outright frightening, coming to terms with this fundamental reality can be quite the challenge.

    In fact, some of you may not even accept my premise. Life is change. I suggest you reconsider. Much that is frustrating, much that Changecatches us off guard, much that proves to hold us back, arises from our resistance to change.

    The issue of interest to me is the direction of change. Change is inevitable, but is it change for the better or change for the worse?

    Better being more mature, more deeply or broadly skilled, and more richly connected. Change for the worse being becoming more childish, stale professionally, and increasingly isolated among others.

    Viewed as a developmental process, change becomes either a positive dynamic that is worth nurturing or a negative one worth avoiding. The key being you.

    Yes, you.

    Embracing change is embracing yourself. Who you want to become. What you want to learn and do. Where you want to live and work. With whom you want to partner, collaborate, work and play.

    Instead of something to be feared, change becomes the very path toward your future.

    Good thing. Because life is change.

  • Thought Leaders Unpacked -> What the Dog Saw #2: The Ketchup Conundrum

    thought-leaders“Three of these shapes are the same and one is different.”

    Sounds like a scene from Sesame Street, doesn’t it?

    Most of us learn early on to distinguish between what is the same and what is different. What is common and what is distinct. What is universal and what is diverse.

    What-the-Dog-SawWhile we have this capacity to distinguish same and different, our assumptions about where and when it would behoove us to make the observation can let us down.

    Hence this week’s Gladwell chapter about the universal nature of ketchup catches us off guard.

    When the mustard people and spaghetti sauce folk let go of their respective assumptions that they needed to create the universal best version for all people, they hit the jackpot. People preferred their distinct preference, whether it was brown mustard or chunky sauce.

    Sometimes we want the same thing as each other. Sometimes we want something quite different.

    The key is having our eyes open for either possibility—or even another, completely unexpected possibility altogether.

    It was a paradigm buster to realize that people wanted diversity in their mustards and spaghetti sauces. This new frame of reference was itself broken to make room for the possibility that people didn’t actually need or want diversity in their ketchups at all.

    Are you open to the possibility that the next alternative might not emerge from the current options? Think about it.

    What was your main take-away from this chapter?

    Each Friday I post my reflections from one chapter of What the Dog Saw by Malcolm Gladwell. If you are just joining the discussion now, welcome! Catch up on the entire series here.

  • Quote to Consider: Two Roads…

    quote-to-consider“Two roads diverged in a wood and I—

    I took the one less travelled by,

    And that has made all the difference.”

    Robert Frost

  • Free Resource: Employee Engagement in a Sentence

    Employee-Engagement-E-Book-223x300Check out this great resource from 200 leaders passionate about workplace cultures put together by David Zinger.

    And, of course, don’t miss my contribution!

    It’s not enough for the team merely to be present. It’s when everyone is engaged that work gets done, advances are made, productivity soars, and morale multiplies.

    Get your free copy here. Employee Engagement in a Sentence.

    On your side,

    – Karl

  • Quote to Consider: Where Change is Needed Most

    quote-to-consider“Everybody thinks of changing humanity and nobody thinks of changing himself.”

    Leo Tolstoy

  • Loving Monday: When Bound is Free

    loving_mondayIt’s no secret that I often struggle to remember what day of the week it is. I don’t know what I’d do if we didn’t have the regular, if somewhat rigid, cycle of seven days to structure the week.

    Yes, I said rigid. And yes, that was a hint of resentment you heard in my voice.

    But I’m learning (the hard way, of course) that however senseless and arbitrary the seven-day pattern, living within the confines of this “prison” is more liberating than living somehow independent of it.

    The supposed freedom I hanker after keeps turning out to be a different sort of prison. That is the prison of having all choices available to me all of the time.

    Imagine if every priority had a voice and they were all shouting for attention all of the time. Any time you managed to choose one item to work on, the others immediately demanded that you again justify your exclusive efforts. As a result, you never really enjoy focused effort, but rather find yourself explaining and reexplaining to a pantheon of warring and unending urgencies.

    It’s analogous to driving rules. That you can count on the other driver stopping at the red light frees you to maintain your driving speed through your green light. The limitations make more possible not less.

    What frustrating limitations, unfair rules, arbitrary structures, or rigid patterns are making you crazy? How might you look at them differently and discover ways in which they might make more possible instead of less.

    Today is Monday. The beginning of the work week. However arbitrary, a myriad of decision have already been made for me, freeing me to return to work, pick up where I left off last week, and know that my co-workers will be at my side.

    Again, I find myself… loving Monday.

  • Thought Leaders Unpacked -> What the Dog Saw #1: The Pitchman

    thought-leadersWe’re making a mistake. I’m making a mistake. A big fat ol’ gnarly mistake.

    Our mistake is to think our professional story is about us. My mistake is to think that my professional story is about me.

    My skills, my resume, my experience, my competence, my insights, my ideas, my appearance, my efforts. If only I were more aggressive. If only I were better connected. If only I were more organized. If only What-the-Dog-SawI were less like me and more like so-and-so (insert name of who you are measuring yourself against here), I’d be more successful.

    Success, though, is not about me. Success is about you. “You” being the others in the equation, in your market, your circles, your family.

    Or so we glean in Gladwell’s first chapter of What the Dog Saw. What the other person is trying to accomplish. Where they are trying to go. What they need. What they feel. What they want.

    Success, so to speak, is in understanding the other person’s story and being able to articulate how you, your product or your services enhance and belong within that story.

    The power of Ron Popeil’s story lies in his making his products understandable to people. The products were the star of his sales efforts not him. When people saw Popeil’s kitchen gadgets, they saw themselves.

    At first read, I must admit I wasn’t inspired by this first story of Gladwell’s book. “This is sure a lot of verbiage dedicated to the eccentric hawking techniques of a niche salesperson.”

    But the more I reflect, I am taken by Popeil’s freedom to get out of the way as he introduced people to his products. As with any successful matchmaking, the matchmaker cannot remain in the middle of the relationship if the relationship is to succeed.

    What sort of matchmaker are you? Matching your services to customers needs. Matching your parenting to your children’s development needs. Is the subject what you do or what your customers are trying to do? Your authority being respected or your child’s well-being being enhanced?

    What do you think? What was your main take-away from this chapter?

    Each Friday I post my reflections from one chapter of What the Dog Saw by Malcolm Gladwell. Join the discussion now, and contribute your thoughts, reactions and insights here! Catch up on the entire series here.

  • Quote to Consider: The Confidence of Youth

    quote-to-consider“(America is the country where) the young are always ready to give to those who are older than themselves the full benefits of their inexperience.”

    Oscar Wilde

  • Thought Leaders Unpacked -> What The Dog Saw by Malcolm Gladwell

    What-the-Dog-SawI just picked up a copy of Malcolm Gladwell’s new book, What the Dog Saw and Other Adventures. I grabbed it the minute I saw it. The very second, in fact. Those around me wisely waited while I examined every copy for flaws. Cradling my perfect baby, I made a beeline to the cashier.

    It wasn’t until I got it home that I realized it’s not a new work at all. It’s a collection of his New Yorker articles. The best in his view.

    After I recovered from this brief moment of disappointment (not a big fan of the recompiling for a second round at the till marketing strategy)(I’d probably be singing a different tune if I ever experienced a first round at the till), I realized that the only part of the New Yorker I’ve ever read are the cartoons. So I’m sitting here with all “new” material.

    I love this guy’s work. The preface alone has me fully engaged. Understanding what’s going on in someone else’s head.

    There are three main themes/sections:

    1. Obsessives, Pioneers, and Other Varieties of Minor Genius
    2. Theories, Predictions, and Diagnoses
    3. Personality, Character, and Intelligence

    Of course I can’t read something so fun by myself. This is the stuff of incredulity and hilarity, insights and further reflection.

    So read with me. We’ll take it a chapter at a time. We’ll meet here and share impressions, reactions and our own takes.

    I’ve got Amazon links scattered throughout this post. Grab your copy now. We’re going to begin right away.

    Each Friday I post my reflections from one chapter of What the Dog Saw by Malcolm Gladwell. If you are just joining the discussion now, welcome! Catch up on the entire series here.

  • Loving Monday: Stairs and More Stairs

    loving_mondayI recently discovered a new staircase that took my breath away.

    Literally.

    Several hundred steps rising from the floor of the Los Angeles Basin to a 360 degree view of the entire city 511 feet in the air.

    Los_Angeles-viewWhether you experience the climb as inspiring or intimidating probably depends on how you view heavy breathing and aching muscles. Or how much you enjoy seeing the mountains that surround the city or identifying city landmarks from miles away.

    I may have just discovered a form of exercise quirky enough to bring me back for more.

    For my fellow Angelenos, I refer to the new Baldwin Hills Scenic Overlook recently opened just off Jefferson Boulevard in Culver City. Pleasant walking trails once you reach the top complete with nature center. (Yes, there is also auto access.)

    I‘m writing, though, because it felt so good to start the day with an intense climb. Any exercise would probably have a similar effect, but given the fact that I don’t do “any” exercise, this is an exciting discovery for me.

    Vigorous enough to give my heart a work-out. Inspiring enough to get me to the top.

    There are so many “shoulds” out there about health, life, relationships, work, etc., etc. As accurate as the “should” might be, we must face the fact that not all of us are motivated by all “shoulds.”

    We need to find those good things that we can “want” as well. When it comes to exercise, my final list is strikingly short.

    I think I found me a new one! Back to the stairs and then back to work.