Karl Edwards presents Working Matters

Tag: No Excuses Leadership

  • I’m Putting Yellers On Notice

    boss-yellingIt’s over. We’re done. No more.

    Labor Day 2009. The day leaders stopped yelling.

    Yelling as a “tool” for leaders is one of the great excuses and abuses that persists in the workplace.

    It’s an excuse, because yelling is a cover for one’s own inability to either control one’s temper or come up with effective communication alternatives. While occasionally necessary to communicate seriousness, dissatisfaction, and/or anger about work-related dynamics, it is positively never necessary to use yelling to do so.

    It’s an abuse because yelling uses the cover of power to get away with a behavior that would not be tolerated from those with less power than you. Because the cover of power is yelling’s only outlet, it is a form of bullying and therefore cowardice.

    It’s over.

    I‘m putting yellers on notice. Your day is over. Get help or get out. Muster the courage to learn effective alternatives or make way for those who can.

    We’re done.

    I’m putting anyone who makes excuses for these verbally violent leaders on notice. These are not our great leaders, and those who lionize them as such must stop. You are intentionally ignoring the evidence. While publishing books that claim short term results, you ignore the long term costs and consequences of the high turnover, low morale, bare minimum work efforts, self-protective resistances, retaliatory subterfuges, and antagonistic cultures that spread like cancers throughout these organizations.

    No more.

    It’s a new day. It will be a day characterized by mutual respect, lofty aspirations, meaningful accountability, shared commitments, trust-based collaborations, and concrete results that outperform anything we’ve ever seen before.

    What sort of leader will you be? Not one who yells, I trust.

  • Question of the Week

    What is the difference between providing an explanation and making an excuse?

    The Question of the Week is offered to increase awareness of one’s personal leadership practices and encourage experimentation with creative alternatives.
  • Question of the Week

    How might you be a part of that problem that won’t go away?

    The Question of the Week is offered to increase awareness of one’s personal leadership practices and encourage experimentation with creative alternatives.
  • Question of the Week

    What might you be doing that invites people to treat you the way they do?

    The Question of the Week is offered to increase awareness of one’s personal leadership practices and encourage experimentation with creative alternatives.
  • Entitlement Mentality is a Poor Excuse

    Some worry that organizing around the team will foster an entitlement mentality among employees that will backfire on the well-meaning leader. Empowerment will lead to unrealistic expectations that in turn will force the leader to buckle to ever-increasing demands that will eventually break the organization.

    I’m sorry, but I’m not sympathetic to this line of thinking. It’s what I call a leadership excuse. And, of course, since our hallmark is No Excuses Leadershipâ„¢, we don’t go there.

    There are unexpected complications, extenuating circumstances, and disingenuous employees everywhere. These are the leadership realities we face and never form the basis of a rationale for poor results, weak decisions or ineffective policies.

    Back to entitlement. How employees respond to radical empowerment varies. Hence the tight link with accountability for results.

    To forfeit the potential of an empowered, fully engaged team in order to avoid the occasional risk of destructive entitlement mentalities is like giving up the benefits of a regular exercise routine because there’s a risk of injury. The risk is real, sure, but the solution erased your only chance for success. What good is that?

    Where do your solutions remove more than the presenting problem and inadvertently undermine what you need to make progress?

    Catch up on the entire Influencing Others series here.