Karl Edwards presents Working Matters

Tag: awkward

  • Listen In -> Awkward Communication #5: The Diplomat

    Some people are so nice that no difficult decisions ever get made.

    Instead of focusing on the issue at hand, these people are concerned that everyone involved is happy. Nice but ineffective. Safe but exasperating.

    There are important advantages to having strong diplomatic skills. One can communicate difficult news more effectively. One can keep dialogue going with impossible personalities. The list goes on.

    There comes a point, though, when the diplomat’s need for smooth waters and happy people supercedes actual effectiveness.

    For example, when it comes time to make an important decision that is going to upset some people, the diplomat will postpone the decision in hopes of creating an alternative with which everyone will beg happy. For time or opportunity sensitive decisions, such prevarication can be costly.

    Is there a way to weigh the costs and benefits of choosing to be the diplomat? Are you diplomatic out of a professional conviction that such a course is the most constructive or out of a need to avoid conflict, disagreements and bargaining?

    Listen in.

    Just now joining the conversation? Catch up on the entire series here.

  • Listen In -> Awkward Communication #2: The Time-Bomb

    Where did that come from?!

    She just exploded, seemingly out of nowhere, in a flood of harsh expletives.

    You’ve been skipping the Tuesday planning meetings for weeks now. You’ve been under a lot of pressure, and you needed the extra time to stay on top of demands.

    All these weeks your boss never said a word… that is, until today. And now the words are loud, angry and hurtful.

    What went wrong?

    In this week’s podcast discussion, Claudia and I discuss these ticking time-bombs.

    Some people quietly let misunderstandings, disappointments and problems simmer and stew until they eventually explode in an eruption of venomous fury.

    Is this you? Your boss? There are alternatives!

    Listen in.

    Just now joining the conversation? Catch up on the entire series here.

  • Listen In -> Awkward Communication #1: Learning to Embrace Messy Realities

    Communication is a messy business.

    Anyone who tells you otherwise is lying or trying to sell something.

    Yes, in a perfect world all communication would be clear, direct, concise, sensitive, and persuasive. But we do not live in a perfect world.

    Instead of wishing vainly that our communications were ideal (or at least our boss’s were), what if we approached communicating as a messier, more awkward dynamic?

    Claudia and I begin a new series this week entitled, “Awkward Communication”, where we explore several common communication styles.

    Maybe you’ll see glimpses of yourself in these dynamics. You’ll definitely see aspects of your boss and co-workers.

    More importantly, we hope you hear insights into why people slip into these ineffective practices and take away some alternatives that will serve you better.

    Awkward Communication
    Week #1: Learning to Embrace Messy Realities
    Week #2: The Time-Bomb
    Week #3: The Intimidator
    Week #4: The Nagger
    Week #5: The Diplomat

    Listen in.