Karl Edwards presents Working Matters

Tag: feedback

  • American Idol Savvy: Knowing Who You Are

    Idol“You don’t know who you are as an artist.” “You’ve lost your way.”

    Criticism, advice and other forms of feedback are received differently by those who “know who they are” and those who don’t.

    I’m not referring to those who blow off all feedback in order to prove that they are their own best judge. People who don’t listen to feedback are insecure fools merely masquerading as the confident and accomplished.

    Each Idol contestant receives a variety of feedback each week. Criticisms about what didn’t work. Suggestions for improvement. Challenges to stretch or try something new.

    Those who “don’t know who they are” put on the advice like trying on a new costume or mask. As a result their next performances don’t work either. You can tell the “costume” doesn’t fit, and that they clearly are not comfortable wearing it.

    Those who are more comfortable with who they are receive the advice and make it their own. In order to listen carefully these contestants don’t need to adopt indiscriminately.

    It’s the difference between squeezing into a mold, which assumes the mold is the standard and you are what doesn’t quite fit until you incorporate all the given advice, on the one hand. And enhancing your appearance with some make-up and fashion accessories, which assumes that you are the standard and the advice will help you become an even better you, on the other hand.

    How do you receive advice from your elders, mentors, supervisors and others who have words of wisdom they wish to give you? Do you tend toward the extremes: either rejecting all input or conforming to all input?

    How might you listen more carefully without needing to adopt indiscriminately?

  • Question of the Week

    Who have you been overlooking as a valuable source of feedback?

    The Question of the Week is offered to increase awareness of one’s personal leadership practices and encourage experimentation with creative alternatives.
  • Question of the Week

    Whose feedback can you trust as insightful, helpful and safe?

    The Question of the Week is offered to increase awareness of one’s personal leadership practices and encourage experimentation with creative alternatives.
  • American Idol Savvy: Cut and Paste Feedback

    IdolIt’s not uncommon for the judges to give what seems like contradictory feedback.

    “Don’t mess with the melody” and “Put your own twist on the melody.” “That song was too big for you” and “You played it safe and didn’t stretch yourself.”

    The contestants get frustrated, “But you told me last week…”

    While I feel some of the judges’ feedback is confusing and contradictory, the contestants’ real problem is their own “cut and paste” response to the feedback.

    It’s as if their only goal for the next performance is responding to the judges’ most recent criticism. I call this approach, “cut and paste,” because it (more…)

  • American Idol Savvy: Simon Dilutes His Brand

    IdolSimon Cowell is sabotaging his own distinct brand.

    Known for his direct but not always sensitive feedback, Simon is increasing his air time with additional antics that are coming at the expense of this powerful “brand.”

    His inability to resist throwing barbs while the other judges (particularly Paula) are talking, has the effect of diluting what we like best about Simon… his withering critiques of the contestants.

    (All right, his homo-ambiguous sparring with Ryan Seacrest is becoming an Idol staple. But this is the exception that proves the rule.)

    The proof comes when Simon wants to give positive feedback. It gets diluted, if not entirely lost. Watch for this.

    Disastrous for Simon, in my mind. There’s a lot of power in his positive responses precisely because they are so rare and (previously) so focused. Is he forfeiting his power to influence?

    What are your brand distinctives? Are they getting lost by trying to be too many things to too many people? Is it time to refocus, get back to basics, or cut out the side shows? What power are you forfeiting when you dilute your brand?

  • Question of the Week

    What would the members of your team say is your greatest leadership asset? …liability?

    The Question of the Week is offered to increase awareness of one’s personal leadership practices and encourage experimentation with creative alternatives.
  • Question of the Week

    Who on the team can you go to for honest, constructive feedback about your working style or communication effectiveness? What would be involved in developing such a relationship?

    The Question of the Week is offered to increase awareness of one’s personal leadership practices and encourage experimentation with creative alternatives.
  • Question of the Week

    In what ways is it not safe for your team to provide you with negative feedback? (Often information that, if you had it, would actually enhance your leadership.)

    The Question of the Week is offered to increase awareness of one’s personal leadership practices and encourage experimentation with creative alternatives.
  • Question of the Week

    What constructive and acceptable means do your employees have to give you feedback about your leadership effectiveness?