I‘ve been taking each of my three daughters to weekly one-on-one breakfasts at Carrows for over seven years now.
We know everyone on staff by name and many of the other regular customers as well. I don’t even want to think about what we’ve spent on meals there through the years.
For the first time one of my daughters asks the local manager to place an ad in her middle school’s yearbook. The price is nominal and gives Carrows positive exposure to the local families they serve.
Carrows doesn’t get it, though.
That the local manager said, “No,” to sponsoring an ad is not the problem.
What’s troubling is that he didn’t even have (more…)
